What Our Guests Are Saying
We haven’t yet gone on our vacation, but so far the customer service has been STELLAR! I called the rental office with a question about our upcoming stay. I spoke with Tammy and explained that a member of our family is oxygen dependent and unable to walk long distances through sand or maneuver up and down steps. I was planning to rent a beach wheelchair, so I needed to know if the beach access closest to our rental home was flat or had steps over a dune. Tammy immediately emailed the maintenance manager, Mike to see if he could help. Not only was Mike able to answer my question, but he also went above and beyond my expectations by driving to the rental location and taking pictures of both the beach access and the distance from our house to the ocean path which Tammy in turn emailed to me, and did I mention that all of this happened in less than two hours... on a Sunday. I am just blown away with the quality and timelines of the customer service. I know or vacation will be simply amazing.
From start to finish, our experience was simply amazing. We were there to celebrate my 50th birthday and 20 year anniversary so this was a very special family trip. The property was very well maintained; was exactly as advertised and even better; the perfect private community with a short walk to the beach. We are already planing our next trip. 100% top notch experience!!!
This company has been one of the nicest and easiest companies to work with. You can tell they care about you and your vacation. They don’t rush you off the phone and explain what you should bring in great detail. We own our own business in Indiana, PA and would want them on our team. We will always go through this group and tell all our friends about them. May this company be blessed for their kindness and love for people.