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FAQ

What To Do Before You Arrive

  • How far in advance do you take reservations?
  • How do I make a reservation?

    Bookings can be made online by finding your perfect Vacation Rental Selecting your arrival and departure dates, and proceeding to "Book Now."
    You can also call us at 1-800-449-2036 and we will be more than happy to help you!

  • What do we need to bring during our stay?

    We recommend these home essentials when staying in one of our vacation rentals in the Outer Banks:

    • Coolers
    • Ice
    • Paper products
    • Condiments
    • Basic cleaning supplies
    • Garbage bags
    • Sponges
    • Dishtowels and dishcloths
    • Laundry and dish detergents
    • Coffee and filters
    • Aluminum foil and saran wrap
    • Beach gear & beach towels
    Bed and bath linens are provided at most of our vacation rental properties year round, with just a few exceptions.

  • Why should I purchase the travel insurance?

    Life is unpredictable, and some vacations need to be cancelled. Travel insurance can provide peace of mind against injuries, illness, and other unexpected events. In the event of a natural disaster, travel insurance plans can help cover the cost. We all experience tough economic times. The loss of a job or other income might mean a trip planned in advance may have to wait. For more information on travel insurance, please visit: https://trippreserver.com/sun-trip-preserver/#faq.

  • Do you allow pets and if so, what are the rules?

    Many of our vacation rental homes ARE pet (dog) friendly! Pets are limited to two domestic, housebroken, non destructive adult dogs (no puppies). Please clean up after your dogs and keep them off of the furniture and bedding. We do charge a non refundable pet fee (for up to two dogs).

    Browse Our Available Pet-Friendly Vacation Rentals

  • Do you allow partial week reservations?

    Several of our properties do allow partial week rentals (3-4 nights) between September and May depending on availability and excluding holidays. Please call for assistance, 252-261-5300.

When You Arrive

What's Included In The Rental

  • Are linens and towels provided?

    Bed and bath linens are provided at most of our vacation rental properties year round, with just a few exceptions. Please contact our office for more information regarding your vacation rental.

  • Are the kitchens stocked?

    The kitchens are fully equipped with bakeware, cookware, and flatware, as well as a dishwasher, microwave, stove/oven, coffeemaker, blender, toaster, and can opener.