What To Do Before You Arrive
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How far in advance do you take reservations?
We take reservations up to 1 year in advance with a small down payment!
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How do I make a reservation?
Bookings can be made online by finding your perfect Vacation Rental Selecting your arrival and departure dates, and proceeding to "Book Now."
You can also call us at 1-800-449-2036 and we will be more than happy to help you! -
What do we need to bring during our stay?
We recommend these home essentials when staying in one of our vacation rentals in the Outer Banks:
- Coolers
- Ice
- Paper products
- Condiments
- Basic cleaning supplies
- Garbage bags
- Sponges
- Dishtowels and dishcloths
- Laundry and dish detergents
- Coffee and filters
- Aluminum foil and saran wrap
- Beach gear & beach towels
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Why should I purchase the travel insurance?
Life is unpredictable, and some vacations need to be cancelled. Travel insurance can provide peace of mind against injuries, illness, and other unexpected events. In the event of a natural disaster, travel insurance plans can help cover the cost. We all experience tough economic times. The loss of a job or other income might mean a trip planned in advance may have to wait. For more information on travel insurance, please visit: https://trippreserver.com/sun-trip-preserver/#faq.
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Do you allow pets and if so, what are the rules?
Many of our vacation rental homes ARE pet (dog) friendly! Pets are limited to two domestic, housebroken, non destructive adult dogs (no puppies). Please clean up after your dogs and keep them off of the furniture and bedding. We do charge a non refundable pet fee (for up to two dogs).
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Do you allow partial week reservations?
Several of our properties do allow partial week rentals (3-4 nights) between September and May depending on availability and excluding holidays. Please call for assistance, 252-261-5300.
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How Do I Make a Payment?
Making a payment is easier than ever! Simply go to the top of our website, click "Make a Payment". Enter your confirmation number and the zip code of your address associated with the reservation. You can have multiple guests make payments through this function! If you have trouble, feel free to give us a call at 252-261-5300.
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What if the internet goes out while working remote?
For anyone working or schooling remotely during your stay, please be sure to have a hot spot on your phone/device before arriving. With being on an island, there can be unexpected outages or disruptions in internet service.
When You Arrive
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Do we have to wait until 4:00pm to check-in to your office? We're Now Offering Keyless Entry!
Standard check-in time is 4pm. The Thursday before your arrival you will receive an email with your check-in information. Everything you need to know will be on that email…..Property address, directions, keyless entry code, WIFI password, trash pick-up days, etc. Note: You will be going directly to the home.
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What is there to do on the Outer Banks besides go to the beach?
Tour lighthouses, historical sites such as the Wright Brothers National Memorial and the Lost Colony Historic Outdoor Drama, NC Aquarium on Roanoke Island, sailing and water sports, H2OBX Water Park on Currituck Mainland, Wild Horse Tours, kayak and SUV tours, Duck Town Boardwalk, Downtown Manteo shopping and dining, Corolla Adventure Park, Jockey’s Ridge State Park and much more!
What's Included In The Rental
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Are linens and towels provided?
Bed and bath linens are provided at most of our vacation rental properties year round, with just a few exceptions. Please contact our office for more information regarding your vacation rental.
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Are the kitchens stocked?
The kitchens are fully equipped with bakeware, cookware, and flatware, as well as a dishwasher, microwave, stove/oven, coffeemaker, blender, toaster, and can opener.
